Shipping and Return Information

 Processing time is currently 5 - 7 Days

• Your items will be wrapped securely for shipping.
• Once your order has shipped, an email will be sent to you containing a tracking number.
• Please allow 24 hours for the USPS website to update the tracker.
• Shipping starts at only $9.99 for our plaques.  Rush services available as well at checkout.

Returns Information

If you are not satisfied with your order, please contact us, and we would be happy to help. However, if a mistake is made in your personalization by us, We will be happy to replace it at no cost. Due to the custom nature of your item, cancellations must be made within 24 hours of purchasing. If an item comes damaged or cracked, we will replace it at no cost to you upon a photo of the damage within 24 hours of delivery.